|Collaboration Is the Secret Ingredient for a Solid Partnership|
WellPoint survey shows consumers expect coordination when it comes to their vision and medical health
While most people don’t think of their doctors scaling tall buildings – or fussing over their kids’ curfew – they do expect them to work as partners. In fact, according to the recent WellPoint survey, most consumers (76 percent) believe that doctors are collaborating about their care; in addition, 40 percent of consumers also support the idea of more coordination as a way to make their life easier. After all, who has time to remember all of the details in their medical history – vaccinations, medications, diagnoses – and all the rest? Forty-one percent of consumers said they had trouble remembering important medical history details – and about one-quarter (27 percent) find it challenging to update various doctors on the details of their care.
However, while most Americans are optimistic about the collaborative
efforts of their doctors, the truth is, collaboration is not
the norm. According to a recently published report by
WellPoint is taking steps to solve this challenge by providing clinically integrated vision and primary care (medical) benefits, which gives doctors the ability to securely access claims data so they can learn more about their patients’ overall health. Other plans allow access to claims data from their portals; however, the WellPoint tool provides a summarized and organized analysis of information that can be viewed and saved to the member’s medical record in the provider’s office.
“Many people don’t realize it, but an eye exam can reveal important
clues about serious chronic conditions like high blood pressure,
hypertension or diabetes – conditions that are best managed for a
patient when detected early,” said
Additional survey results show that almost three-quarters of Americans (74 percent) think that increased collaboration among their doctors would foster better treatment, while 73 percent of Americans believe increased collaboration among doctors would provide a more comprehensive understanding of their health, and 73 percent of Americans believe increased collaboration would lead to more accurate diagnoses.
“We fully understand the value and importance of integration and making it easy for providers to collaborate with each other. As a result, our clinical coordination program provides all of our network providers with access to relevant, HIPAA-compliant patient health information so they can provide the best care to our members,” said Thorp. “The collaboration that takes place through our program benefits members, providers and employers because it can help improve health outcomes, lower total health care costs and make it possible to provide our customers with more holistic care.”
More information about WellPoint’s Vision benefits can be found at www.wellpoint.com.
This report presents the findings of a telephone survey conducted among
1,014 adults, 509 men and 505 women 18 years of age and older, living in
The margin of error for the total sample is ±3.0 percent at the 95% confidence level. This means that if we were to replicate the study, we would expect to get the same results within 3.0 percentage points 95 times out of 100.
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